Privacy Policy
MapleArcade Interactive Inc. ("we," "us," "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy explains how we collect, use, and safeguard your data when you interact with our online platform and services.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Data: such as your name, email address, and contact details when you register or contact support.
- Technical Data: including IP address, browser type, device information, and usage data collected via cookies and similar technologies.
- User Content: data generated through your gameplay, leaderboard statistics, and game progress.
How We Use Your Information
Your information is used to:
- Operate, maintain, and improve our game development and publishing platforms.
- Provide customer support and respond to your inquiries.
- Customize user experience and facilitate multiplayer and leaderboard features.
- Comply with legal obligations and protect against fraud or unauthorized activities.
Legal Basis for Processing
We process your personal data based on your consent, contractual necessity, legitimate interests, or compliance with legal requirements, in accordance with applicable data protection laws such as the GDPR.
Data Sharing and Disclosure
We do not sell your personal data. We may share information with trusted third parties only to:
- Support technical infrastructure and services, such as hosting or analytics providers.
- Comply with legal processes or protect our rights and property.
Your Rights
Under applicable laws, you have the right to:
- Access and receive a copy of your personal data.
- Request correction or deletion of inaccurate or unnecessary information.
- Withdraw consent where processing is based on it.
- Object to certain data processing activities.
- Request data portability where applicable.
To exercise these rights, please contact us using the physical address below.
Data Retention
We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance user experience and analyze usage. You can manage cookie settings directly through your browser.
International Data Transfers
Your data may be processed or stored outside your home country. When we do so, we ensure appropriate safeguards are in place to protect your privacy in line with applicable laws.
Contact Information
For questions about this Privacy Policy or to exercise your data rights, please write to us at:
MapleArcade Interactive Inc.458 King Edward Avenue, Suite 300
Ottawa, Ontario, K1N 7T8
Canada
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Continued use of our service signifies acceptance of any updates.